Difficult women: Exhausted by bias, a revolution rises
Tired of being written out of their own narrative, difficult women get comfortable holding the reins of power. The post Difficult women: Exhausted by bias, a revolution rises appeared first on The...
View ArticleEditor’s picks: The best of what made us think, laugh, and cry in 2021
Our editor's picks for 2021 include thought-provoking posts on marketing, e-commerce news, humorous takes on popular culture, and wellness tips. The post Editor’s picks: The best of what made us think,...
View ArticleWant more sales engagements? Stop making this mistake
In order to win more sales engagements, salespeople need to shift away from a self-centered focus on their goals and focus on the customer. The post Want more sales engagements? Stop making this...
View ArticleAdvantages of ERP: Ready for whatever’s next
Learn how modern, intelligent ERP can give your business the flexibility and agility needed in order to thrive in the digital economy. The post Advantages of ERP: Ready for whatever’s next appeared...
View ArticleLast mile delivery for the post-pandemic economy
Last mile delivery is critical for wholesale success. Learn about fulfillment options like vending kiosks that can boost customer satisfaction. The post Last mile delivery for the post-pandemic economy...
View ArticleOut of this world: Our most-viewed posts of 2021
2021 saw us surpass one million page views, thanks to fantastic content and contributors. Discover our most-viewed content of 2021. The post Out of this world: Our most-viewed posts of 2021 appeared...
View ArticleB2B sales trends 2022: Getting closer to the customer
What are the sales trends that B2B organizations can expect in 2022? Sales teams are leveraging advanced CRM to become more customer centric. The post B2B sales trends 2022: Getting closer to the...
View ArticleBrands with the best customer service 2022: No more status quo
The brands with the best customer service in 2022 have not ranked before. Discover the brands that have risen and fallen in rank since 2019. The post Brands with the best customer service 2022: No more...
View ArticleCOVID killed the back office: 2022 commerce trends show CX needs a reboot
2022 commerce and e-commerce trends revolve around tech stacks, customer data, customer service, supply and demand, and overall CX. The post COVID killed the back office: 2022 commerce trends show CX...
View ArticleB2B mobile first: D2C e-commerce for the enterprise
B2B mobile first: Consumer products companies can reap massive rewards via personalized, mobile first direct-to-consumer e-commerce. The post B2B mobile first: D2C e-commerce for the enterprise...
View ArticleCPG standouts: Retail execution strategies in action
Learn how two CPG brands, Whirlpool EMEA and Colgate-Palmolive, ramped up their retail execution strategies for in-store success. The post CPG standouts: Retail execution strategies in action appeared...
View ArticleReaching equal: Inclusion and diversity now, or innovation loss later
Diversity enhances team innovation by 20 percent, and ethnically and racially diverse organizations report 43 percent higher profits. So why hasn't equality arrived? The post Reaching equal: Inclusion...
View ArticleOnline returns: Holiday returns take huge bite out of e-commerce profits
Online sales soared during the holidays and so have online returns, driving up costs for retailers and frustration for consumers. The post Online returns: Holiday returns take huge bite out of...
View ArticleWie die TSG 1899 Hoffenheim die Fan Experience steigert
TSG 1899 Hoffenheim Sportmanager Wahler zeigt, wie die Fan Experience ausgebaut und was der Mittelstand von seinen Erfahrungen lernen kann. The post Wie die TSG 1899 Hoffenheim die Fan Experience...
View ArticleThe woebegone of Omicron: COVID-19 shame is real
Besides emotional and mental harm, COVID-19 shame can prevent individuals from reporting positive results and seeking medical intervention. The post The woebegone of Omicron: COVID-19 shame is real...
View ArticleMartech-Trends 2022: Sinn, Personalisierung und Datenschutz
Wohin geht die Reise in der Marketingtechnologie? Linda Kirchner stellt im FCEE-Blog fünf wichtige Martech-Trends für Direct to Consumer vor. The post Martech-Trends 2022: Sinn, Personalisierung und...
View ArticleDigital transformation in retail: Stats and strategies
Digital transformation in retail is now mainstream. Find out how much e-commerce has grown and the best retail strategies for success. The post Digital transformation in retail: Stats and strategies...
View ArticleWalk in their shoes: How to build a customer-centric company
To become customer centric, everyone in the organization must understand and empathize with the customer. Here are 4 steps to improving CX. The post Walk in their shoes: How to build a customer-centric...
View ArticleRetail trends 2022: A CX and revenue playbook
Learn about retail trends to watch this year, including omnichannel, digital-first CX, direct-to-consumer, and hyper-personalized marketing. The post Retail trends 2022: A CX and revenue playbook...
View ArticleModern business marketing: I need a hero!
How do you win consumers' attention in today's crowded market? Entertainment packs a powerful punch in marketing. The post Modern business marketing: I need a hero! appeared first on The Future of...
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