Automotive aftermarket e-commerce: A $1.38 trillion opportunity
Automotive aftermarket projections are booming – meaning suppliers and distributors must activate e-commerce offerings to compete with big retailers. The post Automotive aftermarket e-commerce: A $1.38...
View ArticleUncover your brand’s superpower and turn customers into fanatics
Brand fanatics rave about your business, organically. Find out how some of the biggest brands create loyal customers by focusing on CX. The post Uncover your brand’s superpower and turn customers into...
View Article7 essential elements to win in the omnichannel commerce future
Retail today is all about omnichannel commerce and seamless shopping experiences. Discover 7 essential elements to win the omnichannel future. The post 7 essential elements to win in the omnichannel...
View ArticleB2B customer experience examples: Lessons from B2C
The user journey for B2B and B2C buyers looks quite similar today. Discover the best B2B customer experience examples in the digital era. The post B2B customer experience examples: Lessons from B2C...
View ArticleE-commerce personalization: It’s more than product recommendations
E-commerce personalization extends beyond personalized product recommendations. Holistic efforts allow brands to optimize for every user. The post E-commerce personalization: It’s more than product...
View ArticleE-commerce B2B – Aumente suas vendas por meio do autoatendimento
Quando pensamos em e-commerce, é muito comum associarmos o termo às vendas online realizadas diretamente ao consumidor final (B2C). Porém, um modelo de negócio que vem crescendo amplamente no comércio...
View ArticleE-commerce for auto suppliers: Marketplace model transforms industry
The marketplace model is transforming industries, from e-commerce for auto suppliers to electric utilities. Discover the benefits + examples. The post E-commerce for auto suppliers: Marketplace model...
View ArticleEmployee development: Fostering curiosity, growth, personalized paths
HR leaders provide insight into the best way to manage employee development in order to foster an effective and happy workforce. The post Employee development: Fostering curiosity, growth, personalized...
View ArticleIntelligent ERP solution: Unlocking the power of data for top-notch service
Find out how an advanced ERP solution helped a company regain its top-notch customer service and maintain its market-leading position. The post Intelligent ERP solution: Unlocking the power of data for...
View ArticleB2B pricing strategies to combat inflation, STAT
In a time of inflation, B2B pricing strategies are more challenging than ever. Here are four ways B2B companies can tackle inflation. The post B2B pricing strategies to combat inflation, STAT appeared...
View ArticlePutting a CPQ solution to work reveals real-world benefits
Find out how an advanced CPQ solution helped two companies streamline sales, improve efficiency, and boost the bottom line. The post Putting a CPQ solution to work reveals real-world benefits appeared...
View ArticleDigital experience management trends transforming CX in 2022
If you want to secure a competitive edge in the coming year, here are five digital experience management trends you can't ignore. The post Digital experience management trends transforming CX in 2022...
View ArticleDTC brands: The best direct-to-consumer examples, strategies, benefits
Direct to consumer sales are BOOMING. Brands can seize the opportunity by looking at how top DTC companies are killing it. The post DTC brands: The best direct-to-consumer examples, strategies,...
View ArticleBlimey! Amazon to stop accepting UK-issued Visa credit cards
Amazon plans to stop accepting UK-issued Visa credit cards in 2022, citing excessive fees by the payment processor. Customers aren't happy. The post Blimey! Amazon to stop accepting UK-issued Visa...
View ArticleCall center customer service: How to provide great customer service
92% of consumers will leave a brand over bad customer service. Call centers can help boost customer service and CX. The post Call center customer service: How to provide great customer service appeared...
View ArticleNot your father’s ERP: A blueprint for digital transformation
With an intelligent ERP, a company can embark on a digital transformation strategy to set them up for the future of business – in five steps. The post Not your father’s ERP: A blueprint for digital...
View ArticleImprove your customer experience strategy: 4 mistakes to avoid
Improving your customer experience can lead to stronger customer relationships, better brand perception, and increased revenue. Find out best practices to follow and common pitfalls to avoid. The post...
View ArticleCreating a diversity, equity, and inclusion strategy that really works
Find out how HR leaders approach DEI to create a fair, inclusive, and diverse employee experience. The post Creating a diversity, equity, and inclusion strategy that really works appeared first on The...
View ArticleTop holiday e-commerce challenges facing retailers
As the holiday shopping season kicks into high gear, online retailers must tackle a host of challenges, including on-time delivery and reducing returns. The post Top holiday e-commerce challenges...
View ArticleRevving up your digital marketplace: A playbook for success
Digital marketplaces offer auto suppliers and other B2B industries many benefits, but how do you get started? Follow these steps for a successful launch. The post Revving up your digital marketplace: A...
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