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Channel: The Future of Customer Engagement and Experience
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#SAPCXLIVE 2021: Light up revenue with can’t-miss sales sessions

Join us at SAP Customer Experience LIVE: Unplugged to learn what it takes to succeed in the modern world of B2B sales. You'll hear from industry experts and leading brands about how to empower sellers...

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Get to the heart of it: The future of marketing at #SAPCXLIVE

At #SAPCXLIVE discover how brands can deliver personalized CX that drives customer loyalty and business success via modern marketing tech. The post Get to the heart of it: The future of marketing at...

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SAP CX LIVE Customer Masterclasses: Zone in on what matters

Join us at SAP Customer Experience LIVE: Unplugged to learn how brands can build trusted customer relationships that drive growth. The post SAP CX LIVE Customer Masterclasses: Zone in on what matters...

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Click into the future: SAP CX LIVE e-commerce sessions

At #SAPCXLIVE, learn about the trends driving the future of e-commerce. Beat the competition and win customers for life with fast, flexible e-commerce. The post Click into the future: SAP CX LIVE...

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Holiday omnichannel: Winning Black Friday and Cyber Monday

Shoppers want flexibility, making an omnichannel holiday strategy critical for retailers to win Black Friday and Cyber Monday this season. The post Holiday omnichannel: Winning Black Friday and Cyber...

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Kick-a$$ e-commerce: Top 10 keys to success

In a hyper-competitive landscape, the elements of e-commerce success must be foundational to any business – B2C or B2B. The post Kick-a$$ e-commerce: Top 10 keys to success appeared first on The Future...

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Benefits of CIAM: Better security, slick CX, and more revenue

Discover the benefits of customer identity and access management (CIAM) software and how it can help your business grow revenue. The post Benefits of CIAM: Better security, slick CX, and more revenue...

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B2B, better: Sell more. Happier customers. Meet the benefits of CPQ.

Learn how CPQ benefits customer experience and streamlines B2B sales by helping deliver fast, accurate quotes for complex products. The post B2B, better: Sell more. Happier customers. Meet the benefits...

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How to be customer centric: Transform – for real

Achieving true customer centricity requires REAL digital transformation. Learn how a customer data platform can help, The post How to be customer centric: Transform – for real appeared first on The...

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Online collaboration: How sellers become rainmakers

Make it rain: Boost sales success via online collaboration and watch remote sales orgs soar. The post Online collaboration: How sellers become rainmakers appeared first on The Future of Customer...

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Next-generation ERP: Getting it done in more ways than one

Learn how modern ERP helps businesses tackle today's challenges and prepare for the future by supporting remote workers, providing supply chain visibility, and boosting CX. The post Next-generation...

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Cool sh!t. Awesome people. One event. #SAPCXLIVE

Join #SAPCXLIVE to hear experts, customers, and partners share how to drive better experiences + growth, faster. Two hours of real-life examples and demos – maximum benefit. The post Cool sh!t. Awesome...

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Hey big spender: Winning the omnichannel grocery shopper

Omnichannel grocery shoppers spend more and are the real growth opportunity. Win them over by providing a personalized, blended online and in-store experience. The post Hey big spender: Winning the...

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How to improve employee well-being: Humanity enters the workplace

By making wellness a priority and leading with compassion, modern HR leaders are improving employee well-being and boosting morale. The post How to improve employee well-being: Humanity enters the...

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Customer data hub: Definition, benefits, tips for success

A centralized customer data hub provides brands with many benefits, including better CX, security, and revenue. Here's how to get it right. The post Customer data hub: Definition, benefits, tips for...

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Power your businesses with industrial-grade CX: SAP CX LIVE recap

At SAP CX LIVE: Unplugged, executives, customers, and industry experts showcased the power of CX to transform business and boost the bottom line. The post Power your businesses with industrial-grade...

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The secret benefits of ERP, revealed

ERP has come a long way. Discover how ERP with advanced technologies like cloud, AI and automation can help businesses be more agile, flexible, and productive. The post The secret benefits of ERP,...

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First-party data collection: Examples, benefits, and best practices

With cookies going away, marketing today is all about first-party data. Here, we explore best practices and use cases for first-party data collection. The post First-party data collection: Examples,...

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Personalized retail experiences: Run ahead of the pack

Find out how adidas and other brands are creating personalized CX to connect with customers for better engagement and ultimately, more sales. The post Personalized retail experiences: Run ahead of the...

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Break the cycle of professional burnout: Meet the Chief Wellbeing Officer

Chief wellbeing officers are revolutionizing the employee experience by prioritizing employee mental health. The post Break the cycle of professional burnout: Meet the Chief Wellbeing Officer appeared...

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