B2B conversion rate optimization: How to increase leads and revenue...
INFOGRAPHIC: Learn how simple B2B conversion rate optimization can be. Generate higher conversion rates and more sales by following a few key guidelines. The post B2B conversion rate optimization: How...
View ArticleThe car buying experience: Engaging the reluctant consumer
The car buying experience is changing course. Manufacturers must overcome the barriers of a mostly-digital world by focusing on UX, CX, and BX. The post The car buying experience: Engaging the...
View ArticleCRM for sales and service: The potential and the pitfalls
CRM for sales and service pros makes their jobs easier, so they’re more engaged, and ready to deliver a great CX. And happy customers make loyal customers. The post CRM for sales and service: The...
View ArticleThree ways CDP solutions earn brand trust and loyalty
CDP solutions are solving today’s toughest business challenges when it comes to customer trust. Learn a customer data platform boosts brand loyalty. The post Three ways CDP solutions earn brand trust...
View ArticleZoom fatigue, new normal, uncertain times: Overcoming COVID-19 anxiety
You're standing on embers, and don't know if they'll become ashes or fire. COVID-19 anxiety is real - here's how to cope. The post Zoom fatigue, new normal, uncertain times: Overcoming COVID-19 anxiety...
View ArticleHow the subscription commerce model is driving a DTC retail boom
DTC retail is booming thanks to the subscription commerce model. Learn the benefits of these models and which model is best for your business. The post How the subscription commerce model is driving a...
View ArticleCPG trends: Ready for what comes next? Take our survey to find out.
CPG trends in 2020 have been greatly altered by COVID-19. Think you're ready to compete in the consumer goods industry? Take our quiz and find out. The post CPG trends: Ready for what comes next? Take...
View ArticleReimagining HR amid COVID-19: The evolution of human resources
Human resources is all about helping employees feel connected, supported, empowered, and engaged. When your home is also your office, and the news is getting more stressful every day, all of the above...
View ArticleEnterprises and COVID-19: Overcoming challenges and economic fallout
Enterprises want to stay ahead of COVID-19 challenges and economic fallout. Learn 3 keys to CX to help brands overcome adversity and thrive. The post Enterprises and COVID-19: Overcoming challenges and...
View ArticleCMO survival guide: Digital strategy during COVID-19
Even before COVID-19, reliance on digital strategy was growing — the pandemic only accelerated this trend. Learn how execs are adapting. The post CMO survival guide: Digital strategy during COVID-19...
View ArticleYep, still a thing: COVID-19 Update, Friday, August 14, 2020
COVID-19 update for Friday, August 14, 2020: The news, updates, and data you need to know, along with a dose of hope. The post Yep, still a thing: COVID-19 Update, Friday, August 14, 2020 appeared...
View ArticleB2B e-commerce pricing: How digital is transforming wholesale distribution
The average B2B distributor is losing up to 5.2% of profit annually due to misaligned pricing. Discover optimized B2B e-commerce pricing. The post B2B e-commerce pricing: How digital is transforming...
View ArticleB2B vs B2C commerce: Differences and similarities
Like many other traditional businesses, the line between B2B vs B2C is growing shorter. Learn the differences between B2B vs B2C commerce. The post B2B vs B2C commerce: Differences and similarities...
View ArticlePandemic reveals companies on edge: 3 Ways digital ecosystems can help
Amid COVID-19, digital ecosystems are helping companies combine resources, create digital products, services, or subscription models. This simplifies the consumer journey, and increases loyalty and...
View ArticleHome sweet home office: 7 WFH tools to help you survive and thrive
A new school year is rapidly approaching and employees are still working from home (WFH). Discover the tools to make the days a bit better. The post Home sweet home office: 7 WFH tools to help you...
View ArticleDirect to consumer automotive: Is it finally getting up to speed?
The concept of direct to consumer for automotive is quickly gaining popularity. Learn the challenges and opportunities in going DTC for OEMs. The post Direct to consumer automotive: Is it finally...
View ArticleCustomer experience and COVID-19: Lip service vs meaningful change
There's a lot of mileage between a brand email stating they care and actually demonstrating concern. Explore the trends around customer experience and COVID-19. The post Customer experience and...
View ArticleSales and service working together: Aligning for success
Sales and service working together can dramatically improve CX, customer loyalty, customer retention, and the bottom line. The post Sales and service working together: Aligning for success appeared...
View ArticleHow to respond to B2B pricing triggers in real-time
Speed and flexibility are paramount for businesses today. Getting the upper hand requires real-time, highly relevant B2B pricing and sales guidance. The post How to respond to B2B pricing triggers in...
View Article5 ways to adjust your e-commerce strategy during crisis
Perfecting an e-commerce strategy is no easy feat during normal times. Learn five ways to adjust your e-commerce strategy during crisis. The post 5 ways to adjust your e-commerce strategy during crisis...
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