Quantcast
Channel: The Future of Customer Engagement and Experience
Browsing all 1793 articles
Browse latest View live

Augmented reality in retail: 4 examples of AR boosting sales for retailers

Augmented reality in retail examples: See how AR is helping retailers increase conversion, engage customers, and boost profits. The post Augmented reality in retail: 4 examples of AR boosting sales for...

View Article


Want to improve customer experience? Start with content

Learn how content improves CX by making the customer journey easier to navigate, providing simple solutions, and enticing consumers to stay connected. The post Want to improve customer experience?...

View Article


COVID-19 Update: Tuesday, July 14, 2020

COVID-19 update for Tuesday, July 14, 2020: The news, updates, and data you need to know, along with a dose of hope. The post COVID-19 Update: Tuesday, July 14, 2020 appeared first on The Future of...

View Article

Digital supply chain strategy: Building for industry 4.0

From sustainability to ethical practices to customer satisfaction, having a digital supply chain strategy is crucial to enterprises today. The post Digital supply chain strategy: Building for industry...

View Article

Customer success: A guide to business growth and brand loyalty

Customer success is critical to the longevity of any company. Learn how to create a strategy to help your customers shine. The post Customer success: A guide to business growth and brand loyalty...

View Article


Written while screaming inside my heart: COVID update July 17, 2020

COVID-19 update for Friday, July 17, 2020: The news, updates, and data you need to know, along with a dose of hope. The post Written while screaming inside my heart: COVID update July 17, 2020 appeared...

View Article

Retail holiday season 2020: COVID-19 disrupts, retailers adapt

Add another item to the list of COVID-19 disruption: The retail holiday season 2020. From search, to e-commerce fulfillment, to optimization, learn what retailers must do to thrive. The post Retail...

View Article

Sales performance management solutions: 5 challenges an SPM solves

Sales performance management solutions can help businesses solve some of their biggest challenges when it comes to quotas, incentives, trust, and more. The post Sales performance management solutions:...

View Article


The secret to building an amazing B2B customer experience strategy

If given the option of having one of your favorite sweet treats now, or waiting and getting two of those treats later, which would you choose? That’s the question professor Walter Mischel of Stanford...

View Article


Don’t like the new normal? No worries, just wait five minutes…

Next generation CRM: Learn the rules of building a dynamic, flexible platform that can be used to transform businesses, no matter what tomorrow brings. The post Don’t like the new normal? No worries,...

View Article

Bad customer surveys: A cringeworthy story told through GIFs

Great customer surveys can propel your business to new heights, boosting CX and loyalty. Bad customer surveys have the opposite effect. The post Bad customer surveys: A cringeworthy story told through...

View Article

Intelligent buildings: Real estate moves to the cloud

The difference between signing leases and posting "For Rent" signs is intelligent buildings. Cloud for real estate can make a greener future, with happier tenants. The post Intelligent buildings: Real...

View Article

What is feature marketing? The key to engagement and upselling

95% of new products introduced each year fail. Learn what feature marketing is, and how the benefits can propel your products and services to success. The post What is feature marketing? The key to...

View Article


SMS Firewall & A2P: A guide to revenue and implementation

We know texting is the future of engagement, so how does an enterprise protect their messaging and customers while monetizing A2P? SMS firewall solutions. The post SMS Firewall & A2P: A guide to...

View Article

Social media customer service: Top 10 best practices

A social media customer service strategy can boost customer engagement, loyalty, and trust by being there when - and where - your customers need you. The post Social media customer service: Top 10 best...

View Article


The future of procurement: Intelligent spend management drives resiliency

How are spend and the future of procurement affected by the current crisis? What’s the next step out of survival mode? We explore the tough questions. The post The future of procurement: Intelligent...

View Article

How to increase e-commerce revenue, no matter what’s happening

Learn how to increase e-commerce revenue today so that you're always prepared for tomorrow - no matter what challenges it brings. The post How to increase e-commerce revenue, no matter what’s happening...

View Article


Examples of real-world microservices results and business value

Enterprises seeking agility and innovation love microservices. Discover the benefits and real-world examples of microservices driving business profits. The post Examples of real-world microservices...

View Article

AI in sales: 5 ways artificial intelligence helps sales teams

AI in sales helps sellers focus more on the people who make decisions. From automating processes to better forecasting, artificial intelligence is humanizing business. The post AI in sales: 5 ways...

View Article

From LOL to leadership: Hamilton quotes for work

Who doesn't wanna be in the Zoom where it happens? From email replies you wish you could send to leadership, Hamilton quotes for work. The post From LOL to leadership: Hamilton quotes for work appeared...

View Article
Browsing all 1793 articles
Browse latest View live