Companies heed a call to arms to fight our common enemy
Companies around the world are halting business-as-usual to make items for the times as a call to arms to help their fellow country men and women. The post Companies heed a call to arms to fight our...
View ArticleCOVID-19 Update: Friday, April 3, 2020
COVID-19 update for Friday, April 3, 2020: The news and updates you need to know, along with your daily dose of hope. The post COVID-19 Update: Friday, April 3, 2020 appeared first on The Future of...
View Article5 next-gen B2B KPIs to enhance the customer experience
Which CX metrics are most important for B2B marketers? By keeping a sharp focus on these top five KPIs, brands can evolve with their customers’ needs. The post 5 next-gen B2B KPIs to enhance the...
View ArticlePivoting CX plans in a crisis: Lessons from an industry veteran
Having a customer experience plan is crucial for any business today. Knowing how to alter CX plans in a crisis is, too. Here's five pointers from a CX pro. The post Pivoting CX plans in a crisis:...
View ArticleCOVID-19 Update: Monday, April 6, 2020
COVID-19 update for Monday, April 6, 2020: The news and updates you need to know, along with your daily dose of hope. The post COVID-19 Update: Monday, April 6, 2020 appeared first on The Future of...
View ArticleThe inconvenienced, the disappointed, and the devastated: Emotional burnout...
COVID-19 has many of us feeling mentally and emotionally burnt out. You're not alone. And there are things you can do to help cope. The post The inconvenienced, the disappointed, and the devastated:...
View ArticleState of the world: Marketing experts on COVID-19 in their regions
Marketing experts from around the world report on what the effects of COVID-19 looks like in their region, and how they're adapting. The post State of the world: Marketing experts on COVID-19 in their...
View ArticleCOVID-19 Update: Tuesday, April 7, 2020
COVID-19 update for Tuesday, April 7, 2020: The news and updates you need to know, along with your daily dose of hope. The post COVID-19 Update: Tuesday, April 7, 2020 appeared first on The Future of...
View ArticleAs COVID-19 supply chain worries increase, will governments intervene?
With medical equipment shortages and consumers unable to find grocery staples, some lawmakers are calling for government intervention in supply chains. The post As COVID-19 supply chain worries...
View ArticleCOVID-19 Update: Wednesday, April 8, 2020
COVID-19 update for Wednesday, April 8, 2020: The news and updates you need to know, along with your daily dose of hope. The post COVID-19 Update: Wednesday, April 8, 2020 appeared first on The Future...
View ArticleHow to become a resilient manufacturer: 3 keys to longevity
A resilient manufacturer is comprised of three primary aspects: Business model resilience, supply chain resilience, and demand forecasting resilience. The post How to become a resilient manufacturer: 3...
View ArticleCOVID-19 Update: Thursday, April 9, 2020
COVID-19 update for Thursday, April 9, 2020: The news and updates you need to know, along with your daily dose of hope. The post COVID-19 Update: Thursday, April 9, 2020 appeared first on The Future of...
View ArticleToo many messages, not enough meaning: Marketing and COVID-19
When it comes to marketing and COVID-19, moving forward requires serious thought. If ever there were a time to consider your audience, that time is now. The post Too many messages, not enough meaning:...
View ArticleCOVID-19 Update: Friday, April 10, 2020
COVID-19 update for Friday, April 10, 2020: The news, updates, and data you need to know, along with your daily dose of hope. The post COVID-19 Update: Friday, April 10, 2020 appeared first on The...
View ArticleCOVID-19 Update: Monday, April 13, 2020
There’s a lot going on. Here are today’s COVID-19 updates that you should know. Your daily dose of hope According to a Forbes report, a blood cancer drug from British pharmaceutical giant AstraZeneca...
View ArticleSolving for X: When customer surveys don’t fit the equation
A client interview program is a low-volume, high-impact feedback collection approach that can fuel B2B insights in ways electronic surveys simply cannot. The post Solving for X: When customer surveys...
View ArticleThe good we do today: What matters to businesses amid COVID-19
What matters to businesses tomorrow is doing good today. Companies that emerge stronger after COVID-19 will be those helping society during this pandemic. The post The good we do today: What matters to...
View ArticleCOVID-19 Update: Tuesday, April 14, 2020
COVID-19 update for Tuesday, April 14, 2020: The news, updates, and data you need to know, along with your daily dose of hope. The post COVID-19 Update: Tuesday, April 14, 2020 appeared first on The...
View ArticleFashion retail CX: Closing the experience gap in fashion
With CX data, fashion retailers can gain valuable insight into their customers' preferences and improve their overall customer experience. The post Fashion retail CX: Closing the experience gap in...
View ArticleRebound, reimagine, rearchitect: How to build the new normal
It’s natural to focus on the here and now. But what will the business landscape look like once the crisis has subsided? How do you build the new normal? The post Rebound, reimagine, rearchitect: How to...
View Article