COVID-19 Update: Monday, March 23, 2020
COVID-19 update for Monday, March 23, 2020: The news and updates you need to know, along with your daily dose of hope. The post COVID-19 Update: Monday, March 23, 2020 appeared first on The Future of...
View ArticleFinding forward: How we keep going in the wake of COVID-19
It's time for the wartime CEO. Moreover, it's time for the wartime team. Each of us are our own platoons. How can we work together to survive another day, and to prepare for the days of uncertainty...
View ArticleChance favors the prepared utility
Traditional utilities are missing out on opportunities to sell higher-margin products and improve the overall customer experience. Learn how they can transform.
View ArticleTexting during crisis: Mobile becomes news, grocer, retailer, bank, hangout
Texting during crisis doesn't just apply to panicked group messaging - SMS is acting as the conduit for commerce and engagement during COVID-19. The post Texting during crisis: Mobile becomes news,...
View ArticleDire need for N95 masks: Will commerce heed the call?
As consumers are searching for CPG goods like toilet paper, medical professionals are raising an alarm: a dire need for N95 masks. Will commerce step up? The post Dire need for N95 masks: Will commerce...
View ArticleWhat to say to employees: 5 themes for leaders during crisis
Many leaders are wondering what to say to employees as COVID-19 evolves. Several execs shared best practices and key themes for communicating during crisis. The post What to say to employees: 5 themes...
View ArticlePreparing for a Q2 unlike any other: How sales teams can cope
For many companies, business has ground to a halt as COVID-19 rages across the globe. The upcoming Q2 presents sales challenges unlike any other point in time. Learn how teams can adapt. The post...
View ArticleCOVID-19 Update: Thursday, March 26, 2020
COVID-19 update for Thursday, March 26, 2020: The news and updates you need to know, along with your daily dose of hope. The post COVID-19 Update: Thursday, March 26, 2020 appeared first on The Future...
View ArticleWhen the unimaginable is reality: A business checklist for COVID-19
We're all adapting to a nearly unimaginable existence. Discover a business checklist for COVID-19 to help you make sure you've got your bases covered. The post When the unimaginable is reality: A...
View ArticleCOVID-19 Update: Friday, March 27, 2020
COVID-19 update for Friday, March 27, 2020: The news and updates you need to know, along with your daily dose of hope. The post COVID-19 Update: Friday, March 27, 2020 appeared first on The Future of...
View ArticleThink, then tweet: Corporate social media during crisis
Today people expect instant responses to their questions and needs, but corporate social media during times of crisis needs to be carefully considered. The post Think, then tweet: Corporate social...
View ArticleWarehouses and COVID-19: Safety versus supply
Amid COVID-19, some companies appear to be more successful at warehouse safety than others. Here’s a quick look at what’s going on right now. The post Warehouses and COVID-19: Safety versus supply...
View Article3 people I know died in a week: This is the new normal
We've done a lot of talking about the new normal, but beginning to actually exist in it is an entirely different scenario. The post 3 people I know died in a week: This is the new normal appeared first...
View ArticleCOVID-19 Update: Tuesday, March 31, 2020
COVID-19 update for Tuesday, March 31, 2020: The news and updates you need to know, along with your daily dose of hope. The post COVID-19 Update: Tuesday, March 31, 2020 appeared first on The Future of...
View ArticleForget the war-time CEO, we need servant leadership
As COVID-19 reshapes everything we know, it's becoming clear that the next generation calls for servant leadership, not war-time CEOs. The post Forget the war-time CEO, we need servant leadership...
View ArticleStaring down COVID-19 daily: Retail workers in fear
Retail workers are still reporting to work - often with little or no protection from COVID-19. As the pandemic spreads, their fear grows. The post Staring down COVID-19 daily: Retail workers in fear...
View Article75% of their client base closed: Survival tactics for business owners
Don’t give up hope - saving business is very similar to earning business. Learn the survival tactics for business owners in the wake of COVID-19. The post 75% of their client base closed: Survival...
View ArticleCOVID-19 Update: Thursday, April 2, 2020
COVID-19 update for Thursday, April 2, 2020: The news and updates you need to know, along with your daily dose of hope. The post COVID-19 Update: Thursday, April 2, 2020 appeared first on The Future of...
View Article5 ways to care for customers and service professionals during crisis
The extraordinary situation we're facing today is putting tremendous pressure on customers and customer service agents alike - and customer service during crisis requires an adaptation of leadership...
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