Rise of the cashless society: Are you ready?
COVID changed buying behaviors across the globe, accelerating the shift away from cash and adoption of alternate payment options. Learn about the business benefits and how to adapt. The post Rise of...
View ArticleWhat is insurtech: Definition, examples, tips
Learn about insurtech, how it's transforming the industry, and how insurance companies can reap the benefits. The post What is insurtech: Definition, examples, tips appeared first on The Future of...
View ArticleManaging customer data: The five Vs of data virtuosity
Learn what matters today when managing customer data and how an effective strategy improves customer experience and boosts the bottom line. The post Managing customer data: The five Vs of data...
View ArticleHow carmakers can get back on track: Focus on the customer
In order to remain competitive, carmakers need to double down on customer experience. Find out how one brand does it. The post How carmakers can get back on track: Focus on the customer appeared first...
View ArticleWhat is email marketing? Definition, benefits, strategies
Email marketing is an ancient art in internet years, but it still works wonders for building brand awareness, driving conversions, and growing customer loyalty. Here's everything you need to know about...
View ArticleThe future of order fulfillment: 4 trends to watch
The retail landscape has completely transformed in the past couple years, putting order fulfillment to the test. Here's what you need to know about fulfillment, post-pandemic. The post The future of...
View ArticleCX agility: Definition, stats, examples of agile enterprise adaptation
Business success today requires CX agility. Find out what it takes and how brands are putting it into practice. The post CX agility: Definition, stats, examples of agile enterprise adaptation appeared...
View ArticleThe digital butterfly effect: Sustainable websites and SEO
The internet uses more electricity each year than the UK. Sustainable websites and SEO can lower the environmental impact. The post The digital butterfly effect: Sustainable websites and SEO appeared...
View ArticleThe metaverse: Definition, examples, retail benefits
Learn about the emerging metaverse, what it means for retailers, the benefits, and how brands are jumping into this new virtual world. The post The metaverse: Definition, examples, retail benefits...
View ArticleAmazon alternatives: How to shop online, sans the e-commerce giant
Online shopping options to Amazon are on the rise, giving small retailers ways to reach consumers outside the behemoth. The post Amazon alternatives: How to shop online, sans the e-commerce giant...
View ArticlePersonalized experiences: Life insurance for the digital era
To win in the digital era, insurance companies need to stand out by delivering personalized experiences. Here's how they can connect with customers and build loyalty. The post Personalized experiences:...
View ArticleZero-party data: Definition, examples, and marketing benefits
Learn all about zero-party data, the hot trend redefining how brands think about customer identity and helping marketers reach the holy grail of customer engagement. The post Zero-party data:...
View ArticlePay me like a white man: Wage transparency for International Women’s Day
To advance equality and equity beyond talk on International Women's Day, transparency in pay and bonus structures is needed. The post Pay me like a white man: Wage transparency for International...
View ArticleModern supply chain overview: Definition, models, challenges
Supply chain is having an ongoing moment. Discover the trends, models, challenges, and requirements of modern supply and demand. The post Modern supply chain overview: Definition, models, challenges...
View ArticleAgile CX: The holy grail of customer experience
With agile CX, brands can readily adapt to keep customers happy and grow business. Learn best practices for achieving CX agility. The post Agile CX: The holy grail of customer experience appeared first...
View ArticleCarbon emissions 911: Businesses must transform to climate economy
Global carbon emissions reached historic levels in 2021. Deep emission cuts are needed in the 2020s, and must be halved by 2030. Learn how to start today, because the world can't wait any longer. The...
View ArticleRedefining customer identity for the cookie-less future
The way brands approach customer identity and marketing has changed dramatically as privacy rules take hold, making CDP and CIAM strategic priorities. The post Redefining customer identity for the...
View ArticleInfluencer marketing: Trends supercharging engagement in 2022
Find out key trends that are reshaping influencer marketing and helping brands reach new audiences, including the rise of micro-influencers and video partnerships. The post Influencer marketing: Trends...
View ArticleVertical farming and sustainability: The future of food
By using fewer resources and moving food closer to consumers, vertical farming offers hope for better food sustainability and food equity. The post Vertical farming and sustainability: The future of...
View ArticleGrocery technology trends retailers need to jump on
Find out how AI, analytics, and other tech solutions can help grocery retailers improve customer experience and boost the bottom line. The post Grocery technology trends retailers need to jump on...
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