Amazon advertising: What brands need to know
As brands adjust to Apple privacy changes, they're turning to marketplaces like Amazon to reach consumers. Learn the pros and cons of Amazon advertising. The post Amazon advertising: What brands need...
View ArticlePasswordless authentication: Solve CX pain points, boost revenue
Passwordless authentication is gaining traction as brands grapple with the risks posed by traditional account passwords. Learn how it works and the business benefits. The post Passwordless...
View ArticleCustomer data privacy trends: Building trust, post-pandemic
Learn about three key customer data trends as businesses rebound in the wake of the pandemic and why a CDP is so important for building trust. The post Customer data privacy trends: Building trust,...
View ArticleCDP use cases: From marketing and CRM to the enterprise
Learn how customer data platforms have evolved beyond marketing to provide a deeper view of the customer for better CX and bottom-line benefits. The post CDP use cases: From marketing and CRM to the...
View ArticleCustomer service statistics: Infographic reveals what customers want
Good customer service is more important than ever for business success today, as these statistics show. The post Customer service statistics: Infographic reveals what customers want appeared first on...
View ArticleClick into the power of UGC marketing on TikTok
User-generated content can be gold for marketing. Find out how brands can leverage the hot social media platform to engage buyers. The post Click into the power of UGC marketing on TikTok appeared...
View ArticleCustomer service strategies to drive your DTC business
Find out how taking the right approach to customer service improves customer experience and boosts efficiency for direct-to-consumer success. The post Customer service strategies to drive your DTC...
View ArticleReturn of the timeline: Instagram chronological feed is back
Learn how the change in Instagram functionality impacts users and offers brands the ability to optimize marketing efforts to boost engagement. The post Return of the timeline: Instagram chronological...
View ArticleCookieless tracking: How marketers can navigate a privacy-first web
Learn about cookieless tracking, the benefits, and how marketers can leverage first-party data to deliver highly personalized experiences. The post Cookieless tracking: How marketers can navigate a...
View ArticleBattle of the titans: Walmart marketplace shows big gains against Amazon
Get a by-the-numbers view of Walmart's remarkable e-commerce growth and seller profitability. The post Battle of the titans: Walmart marketplace shows big gains against Amazon appeared first on The...
View ArticleAdapting to adapting: Consumer behavior in 2022
Real-time engagement is clutch for brands to be able to anticipate, adapt, and respond to ever-changing consumer behavior in 2022.
View ArticleCustomer service priorities: Break down silos, drive growth
Delivering the stellar service that protects a brand, increases customer lifetime value, and supports new business models requires a new approach.
View ArticleThe insurance agent experience: Better via digital transformation
Find out how an insurtech improved the agent experience by modernizing sales compensation management and speeding commissions.
View ArticleHow to create the best delivery experience: 3 key factors
As more consumers go online for their purchases, good delivery has become more important than ever. Find out how to step up your delivery game.
View ArticleHas the e-commerce bubble burst for DTC brands?
Direct-to-consumer brands have enjoyed wild success, but now face challenges on multiple fronts. Here's how they can avoid disaster.
View ArticleSales process automation: Freeing sellers to sell – and excel
Learn how automation, done right, improves the sales process by eliminating manual tasks and guesswork so sellers can focus on closing deals.
View ArticleFortifying the retail supply chain for an omnichannel future
Faced with ongoing uncertainty, retailers are strengthening their supply chain to keep shelves stocked, inventories healthy, and customers satisfied.
View ArticleMarketplace benefits for B2B: Sell through, sell more
Digital marketplace benefits for B2B companies include more revenue, increased customer loyalty, and more opportunity for growth.
View ArticleSubscription commerce: Models, benefits, examples inside the e-commerce box
Subscription commerce surged during the pandemic and shows no signs of slowing down. Learn why it's booming, and everything else you need to know about this business model.
View Article40-year ache: Inflation forcing consumers to make choices, cut back
Consumer spending is weakening as sky-high inflation forces shoppers to tighten their belts. What can retailers do to keep customers?
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