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Three lessons for employee communications during COVID-19

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During these unfamiliar times, leaders are learning from one another how to navigate uncharted waters in order to best serve their customers and the public. Discover how the leadership team at Microsoft worked to make decisions related to COVID-19. It’s a great look at information gathering, planning, and execution under stress regarding the way the company is communicating internally and externally.

The post Three lessons for employee communications during COVID-19 appeared first on The Future of Customer Engagement and Experience.


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