At the National Retail Federation Big Show 2017, Sir Richard Branson had a counter-intuitive piece of advice for retailers: every failure is an opportunity to move into the future. During a keynote session on Jan. 16 at the annual New York City event, Branson shared an anecdote about a prank that foretold the demise of […]
The post NRF 2017 keynote crib sheet: Look for the future in your failures appeared first on The Future of Customer Engagement and Commerce.